What We Collect and Why
When you open an account with us, we collect the information you provide directly — your name, contact details, and the payment method you choose to use. If you deposit via bKash, Nagad, or Rocket, we record the transaction reference and amount to reconcile your account
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wallet; we do not store your mobile banking PIN or full wallet credentials. We also collect device and session data automatically — your IP address, browser type, and pages visited — to keep your account secure and to detect unusual activity. This data helps us verify
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that the person logging in is you, not someone else. We may share limited data with payment processors like bKash, Nagad, and Rocket to complete your transactions, and with fraud-prevention services where required. We do not sell your personal data to third parties for marketing. Retention
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periods vary by data type: transaction records are kept as long as required by applicable law, while session logs are cleared on a rolling basis. Your use of this platform and the applicability of this policy depend on your local law and the eligible regions we
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serve.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.